--> Singles Club Crapbox 10 <--

• Nata|ie

  6 Apr 08, 23:42

  I think a better choice will be, "Sir/Mdm, I'm afraid I have to ask you to calm down. If you still continue your usage of vulgarities, I'm afraid I have to end this call."
• StarPuppy

  6 Apr 08, 23:42

  Originally posted by pigsticker:

  but the customer is always right

  
  not always la..espcially when call centres got voice recording

• StarPuppy

  6 Apr 08, 23:43

  Originally posted by Nata|ie:

  
  Customers are not always right, but every customer is important to the business.

  i hate to kiss horse backside lor

   

  

• rlsh07

  6 Apr 08, 23:44

  Originally posted by StarPuppy:

  
  not always la..espcially when call centres got voice recording

  
  yeah that is true though. which call centre are you refering to? can hint hint?

• StarPuppy

  6 Apr 08, 23:44

  Originally posted by Nata|ie:

  I think a better choice will be, “Sir/Mdm, I’m afraid I have to ask you to calm down. If you still continue your usage of vulgarities, I’m afraid I have to end this call.”

  
  actually i dun like to be polite to those people who use vulgar on me lor..not worth my time

• StarPuppy

  6 Apr 08, 23:45

  Originally posted by rlsh07:

  
  yeah that is true though. which call centre are you refering to? can hint hint?

  can hint hint...err

   

  we are from korea..

• Nata|ie

  6 Apr 08, 23:45

  Originally posted by StarPuppy:

  
  actually i dun like to be polite to those people who use vulgar on me lor..not worth my time

  
  Being polite to these ppl are saving ur own arse. In case they say u rude ma... even thou got voice recording la, still need to wayang abit.
• rlsh07

  6 Apr 08, 23:45

  Originally posted by StarPuppy:

  can hint hint...err

   

  we are from korea..

  
  korea? bank ar?

• StarPuppy

  6 Apr 08, 23:47

  Originally posted by rlsh07:

  
  korea? bank ar?

  nono.. we more known for our sound systems...otherwise

   

  a clear hint would be our handphones...should know de..very famous

• rlsh07

  6 Apr 08, 23:48

  oh i knoe le. hmm.. hahaha i think i knoe le

• StarPuppy

  6 Apr 08, 23:48

  Originally posted by Nata|ie:

  
  Being polite to these ppl are saving ur own arse. In case they say u rude ma... even thou got voice recording la, still need to wayang abit.

  
  but seriously..should tell those arrogant customers to shaddup

   

  i feel very sian nowadays..people in singapore know how to complain..listen to people complain gov..make me want to blow up

• StarPuppy

  6 Apr 08, 23:49

  Originally posted by rlsh07:

  oh i knoe le. hmm.. hahaha i think i knoe le

  lol..tell me start with wat letter

• StarPuppy

  6 Apr 08, 23:51

  okie ladies and gents...i need to sleep

   

  if not tomorrow i confirm scold everyone customers including innocent ones

   

  thank you for having a nice convo tonight..sleep early and have a good week ahead

• rlsh07

  6 Apr 08, 23:51

  start with uncle sam hor... haha

• popikachu

  6 Apr 08, 23:57

  Originally posted by Nata|ie:

  I think a better choice will be, “Sir/Mdm, I’m afraid I have to ask you to calm down. If you still continue your usage of vulgarities, I’m afraid I have to end this call.”

  i'll freaking "clack" my phone if my cust scold vulgarities...

• EarlNeo

  7 Apr 08, 09:19

  It is wrong to vent ur anger on the customer service, but if u are in the customer perspective and juz having rip off or treated very badly, who do u think will be the 1st one to get ur wrath? Not to mention having to wait on the line for ages b4 u get to put thing rite, ie if they can set thing rite after the complaint.

  Customer service related job are the front line and bound to b the one getting most of the sh1t, esp those handling customer complaint.

• StarPuppy

  7 Apr 08, 09:30

  Originally posted by EarlNeo:

  It is wrong to vent ur anger on the customer service, but if u are in the customer perspective and juz having rip off or treated very badly, who do u think will be the 1st one to get ur wrath? Not to mention having to wait on the line for ages b4 u get to put thing rite, ie if they can set thing rite after the complaint.

  Customer service related job are the front line and bound to the one getting most of the sh1t, esp those handling customer complaint.

  morning..i understand..but i never shout at a CSO before..its just that those people who are the angry siao ones..must learn to understand if they were in our shoes

   

   

• EarlNeo

  7 Apr 08, 09:58

  sometime, ppl call the customer service with the intention of venting their anger rather then solving the actual problem. Whatever it is, they are bound to get 3 sh1t out of every 5 calls.

• StarPuppy

  7 Apr 08, 10:04

  Originally posted by EarlNeo:

  sometime, ppl call the customer service with the intention of venting their anger rather then solving the actual problem. Whatever it is, they are bound to get 3 sh1t out of every 5 calls.

  
  that is so so true..espcially with singapore culture..always want to complain to CEO..blah blah

   

  anyway..hows ur day? :)

• EarlNeo

  7 Apr 08, 10:32

  Thanks for asking. It is a bad start. Turn out that the thing i done last friday wasnt as finish as i hope. Now trying to resolve the remaining issue b4 ican move on. sigh... itis gona be another long day.

  Wat abt u? hows ur start on this blue day?

• seotiblizzard

  9 Apr 08, 09:50

  Woah new crapbox ah.

• EarlNeo

  9 Apr 08, 09:51

  Welcome back.... seoti....

  Now done with that, u can go MIA again.

  Bye u go....

  muhahaha

• seotiblizzard

  9 Apr 08, 09:53

  hahah. Yea. I only free today. Cos got some sch holiday thing. Aft today i will MIA again~~~!

• rlsh07

  9 Apr 08, 21:09

  hmm....

• seotiblizzard

  10 Apr 08, 16:02

  Bump Bump bump.