Hurray! CAAS has awarded the third licence for ground handling operations at Changi Airport. Swissport has been awarded a 10-year licence to operate passenger-handling, apron-handling and cargo services at the airport, starting from 2005. We'll soon notice Swissport's presence...
The question is, the duopoly enjoyed by SATS and CIAS may have come to an end, but how successful will the new entrant be in snatching customers away from the incumbents?
SQ22