From 1st October 2002, SBS Transit will cap the maximum fare for a journey at $1.90, regardless of the number of bus transfers a commuter makes on our basic Bus Services which excludes Nite Owl services and Express services. Transfers to each basic bus service must be made within 45mins. If the time to complete a journey is more than 2 hours and takes more than 4 transfers, commuters can claim their reimbursement at any TransitLink Ticket Offices. Affected passengers can collect their reimbursements for the current month from any Transit Link Ticket Office during operating hours from the 11th to the end of the following month.
To check whether they are eligible for reimbursement, SBS Transit commuters can call the TransitLink hotline at 1800-CALL ONE (1800-2255 663).